Made in UK, Sustainable and Plastic Free

Privacy policy

Privacy Policy

Last updated: June 2026

 

Dodo Pad Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with UK data protection law.

 

Who We Are

Dodo Pad Ltd is the data controller responsible for your personal information.

Address:
PO Box 220
Tewkesbury
GL20 9FE
United Kingdom

Telephone: +44 (0)345 053 1166

Email: info@dodopad.com

 

Information We Collect

We may collect:

  • Name
  • Billing and delivery addresses
  • Email address
  • Telephone number
  • Order and account information
  • Information you provide when contacting us

We also collect certain technical information, such as your IP address and website usage data, through cookies and similar technologies.

Payments are processed securely by Stripe and PayPal. We do not store your full card details.

 

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Manage payments and refunds
  • Respond to enquiries and provide customer support
  • Improve our website and services
  • Prevent fraud and protect our business
  • Send marketing communications where you have agreed to receive them or where permitted by law

 

Sharing Your Information

We only share your information where necessary to operate our business, including:

  • Our online store platform
  • Payment processing provider
  • Delivery service provider
  • To help us improve our website
  • Professional advisers and regulatory authorities where required

We do not sell your personal information.

 

Cookies

Our website uses cookies and similar technologies. Some cookies are essential for the operation of the website, while others help us improve your experience and analyse website traffic.

Where required, we will ask for your consent before using non-essential cookies.

 

How Long We Keep Information

We retain personal information only for as long as necessary for business, legal and accounting purposes.

 

Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information in certain circumstances
  • Object to certain types of processing
  • Restrict processing
  • Request transfer of your information
  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us at info@dodopad.com.

 

Complaints

If you have concerns about how we use your personal information, please contact us.

You also have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.